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Dive into our blog section, crafted to inform and inspire, where we share industry insights, tips, and timely information on critical topics to help you stay ahead of the curve.

4 benefits of business process outsourcing
Business people have to learn one important lesson before they can succeed: you can’t do it all. If you’re a manager and high-level official, you’ve probably lost sleep trying to make your company more efficient. After all, you still need to hit your targets on time if you want your business to grow. Sometimes a… Continue reading 4 benefits of business process outsourcing

Why call center customer service is so important
To many, call centers seem like relics of the past. After all, most people remember the frustration of calling a company for service; you’d ring up and then wait on the line forever! Or maybe you could only call between nine and five. Today, you have so many different options for getting in touch, you… Continue reading Why call center customer service is so important

10 tips to encouraging a good work-life balance at your organization
Work life balance is the concept of an employee and employer working together to prioritize the employee’s work (tasks, career, ambition, etc.) and their lifestyle (health, leisure, family, etc.). One way to maintain a high level of employee engagement and avoid burnout is to help your employees keep a good work-life balance. A good… Continue reading 10 tips to encouraging a good work-life balance at your organization

5 things geese can teach you about teamwork.
It is no secret, Bill Gosling Outsourcing is a fan of geese. There is nothing quite like seeing those dark shapes streaking across the sky: from the iconic flying V-formation to their unique honk, geese are fascinating creatures. Wildlife scientists have been studying some of their interesting qualities, and have discovered these 5 behaviours… Continue reading 5 things geese can teach you about teamwork.

Goal setting 101 – setting SMARTER goals
This is a time of unprecedented change, these changes should encourage you to take a look at the goals you set for yourself and your organization. It doesn’t matter what your goal is – trying to lose weight, learn a language or bring your company to some new height, understanding how to create an… Continue reading Goal setting 101 – setting SMARTER goals